At Flo, we take a holistic, client-centred approach to treatment. Our highly trained team of professionals uses a range of treatments and preventative approaches that are tailored to each individual patient.

During your first visit, we will perform a comprehensive assessment to determine the root cause of the problem. We will then discuss treatment options and recommendations based on your individual treatment goals. You will also be provided with ongoing education to help sustain your goals and prevent reoccurring injuries.
Injury Assessment & Treatment


  • Arthritis

  • ACL Reconstruction Treatment

  • Acute and Chronic Pain

  • Carpal Tunnel Syndrome

  • Degenerative Joint/Disc Diseases

  • Disc Bulges & Herniation

  • Frozen Shoulder

  • Golfers Elbow & Tennis Elbow

  • Headaches

  • Hip & Knee Replacement Rehab

  • Instability from Dislocation

  • ITB (Iliotibial Band Syndrome)

  • Motor Vehicle Injuries

  • Lower Back Pain (lumbar spine)

  • Ligament Tears

  • Meniscus Tears

  • Mid Back Pain (thoracic spine)

  • Neck Pain (cervical spine)

  • Patellofemoral Pain

  • Patellar Tendonitis

  • Pelvis & SI (Sacroiliac) Joint Dysfunctions

  • Plantar Fasciitis

  • Poor Posture

  • Post Fracture Rehabilitation

  • Pre/Post Natal Physiotherapy

  • Pre/Post-Surgical Treatment

  • Radiculopathy (pinched nerve)

  • Repetitive Strain Injuries

  • Rotator Cuff Injuries

  • Sciatica

  • Scoliosis

  • Sports Injuries

  • Sprains and Strains

  • Spinal Stenosis

  • Tendonitis and Bursitis

  • TMJ (Tempero-Mandibular Disorders)

  • Whiplash

  • Vestibular Rehabilitation

If you're wondering if we can help your specific condition, book a FREE 15 minutes phone consultation here.


See our range of services offered in Penticton below. Not sure which service is right for you? Contact us today, and we will provide you with more information. Alternatively, book a first visit for a comprehensive assessment.

Manual Therapy

Manual Therapy includes several different hands-on techniques to mobilize and manipulate joints, improve muscle activation and timing, improve mobility and function of tissue and muscles, modulate pain, and reduce soft tissue swelling and inflammation.

Exercise Therapy

Exercise Therapy involves a systematic exercise programme, designed to correct impairments, improve function and preserve a state well-being. Exercise programmes focus on strength, endurance, flexibility, balance and coordination. Continued exercise is key to injury prevention and maintaining of function.

IMS / Dry Needling

Intramuscular stimulation (IMS) is a dry needling technique used to relieve musculoskeletal pain caused by tight, irritable muscles. Acupuncture needles are inserted into tight muscle bands or trigger points, which triggers a reflexive relaxation of the muscle, initiates healing of the tissue, and restores normal nerve function. IMS is usually prescribed in combination with manual or exercise therapy programmes. Your therapist will advise whether IMS would be an appropriate treatment option based on your assessment results.


We offer a range of electrotherapy treatment methods to help with pain management and healing of tissue. Treatments include:

  • Ultrasound

  • Laser

  • Interferential (IFC)

  • Transcutaneous Nerve Stimulation (TNS)

Post-Operative Rehab

Post-operative therapy is essential in helping you regain strength, mobility and functional ability after surgery. We provide rehabilitation services for the following:

  • Spinal Surgery

  • Hip and Knee replacements

  • ACL construction

  • Rotator Cuff repairs

Shockwave Therapy

Shockwave therapy is a multidisciplinary device used in physiotherapy and sports medicine. Also known as Extracorporeal Shock Wave Therapy (ESWT), shockwave is a non-invasive procedure that creates a series of pressurized air wave pulsations applied to the skin where the injury is located. Shockwave therapy stimulates the body’s soft tissues (muscles, tendons, and connective tissue) natural self-healing process. The physical effects are to form new blood vessels, stimulate collagen production, break down calcium deposits in tendons, mediate pain, and release trigger points.

Shockwave is an extremely successful treatment for a wide range of conditions reporting a 91% success rate when combined with guided exercise programs.

  • Jumper’s knee
  • Achilles Tendonitis
  • Hamstring tendon issues
  • Plantar Fasciitis
  • Rotator cuff or frozen shoulder
  • Tennis and Golfer’s Elbow

Before Receiving Shockwave Therapy:

Although shockwave is an effective tool in rehabilitation, it is not ideal for everyone or every condition, so it is important that a thorough physical exam is done to assess what your injury is and what treatment would be optimal for your recovery. This may or may not include shockwave, and this is why at Flo Physio shockwave treatment, if indicated, is included in your session and is not an additional charge.

It is important that the Shockwave Therapy is administered by a physio as there are certain health conditions where it is not appropriate such as open wounds, cancer, pregnancy, infection, circulatory disorder, nerve disorder, and individuals taking blood-thinning medications.


If you have been in a motor vehicle accident and need physiotherapy, you are able to claim up to 25 treatments through the ICBC Accident Benefits scheme. Read more about the claim process and your eligibility here.

Telehealth Online Physiotherapy

Get access to Physiotherapy from the comfort of your own home through telephone or online consultations.


Kinesiology is a gentle, non-invasive form of therapy that uses muscle testing (biofeedback) to detect and correct imbalances in the body's physical, emotional and biochemical systems, often caused by stress, nutrition or minor injuries.



Flo believes that everyone deserves to have the best care and treatment following major surgery. We work with orthopedic surgeons to develop evidence-based best-practice rehabilitation protocols. When you come into our beautiful space, you will see that our clinic is built around our functional movement gym with the newest and best equipment. Your hip, knee or shoulder surgery should be step one in the journey to better movement.

One on one treatment without interruption

Cutting edge equipment designed to get the best results

Ongoing facility access to make sure recovery happens quickly



Flo understands sports injury because as clinicians we too love exercise and activity. Sometimes that love results in injury or movement restriction. Our clinicians implement best practice, receive ongoing education and strive to make sure your back out on the trails, lake, mountain as soon as possible. Our philosophy is centred around minimising the time people spend in a clinic and maximising the time spent doing what they love.  

Clinicians who understand sport

Equipment and treatment focused around functional movement

Getting you out of the clinic as soon as possible!


Flo loves helping people prepare for the big events in their lives whether that is an upcoming surgery or the goal to run a marathon. These events often go more smoothly with the proper preparation. This preparation can include analysing movement patterns or targeting joint mobility and strength. 

Helping clients achieve their potential

Providing knowledge and expertise for a our clients to help themselves

Minimising time in clinic from injury or recovery setbacks.